The Relationship between Social Exchange Variables and In-Role Performance, Organizational Citizenship Behavior, and Commitment: Evidence from Israeli Community Centers

Community centers provide invaluable services for local communities worldwide. This study examines the relationships between social exchange variables (affection toward supervisors, job satisfaction, distributive justice, and psychological contract violation) in-role performance, organizational citizenship behavior (OCB), commitment forms (community center, job, community). The target population consisted of employees from 24 community working national nonprofit organizations in Israel. A total 176 questionnaires were distributed, 129 returned usable (a response rate 73%). Supervisors provided information on performance OCB. findings show that affection supervisors has a strong positive relationship with three investigated altruistic Further, violation negative Therefore, we conclude process represents an important mechanism increasing OCB, commitment.